Hewlett-Packard AC Power Cords

Recall Number: #14-262
Date Published: August 26, 2014
Manufacturer: Hewlett-Packard Company (HP), of Palo Alto, Calif.


  • Overheating
  • Melting
  • Fire
  • Burn
  • Product Damage

Summary by USRecalls.org

Hewlett-Packard has issued a recall of nearly 6 million notebook and mini notebook computer AC power cords due to the fact that they have received reports of the melting power cords, minor burns and  minor property damage  as a result of the power cord overheating. 

CPSC Official Description

This recall involves Hewlett-Packard’s LS-15 AC power cord. The power cords were distributed with HP and Compaq notebook and mini notebook computers and with AC adapter-powered accessories such as docking stations. The power cords are black in color and have an “LS-15” molded mark on the AC adapter end of the power cord. The AC power cord can overheat, posing a potential fire and burn hazard.

Products Affected

LS-15 AC power cord (distributed with HP and Compaq notebook and mini notebook computers)

What do I do next?

If you own one of the recalled power cords you should immediately stop using and unplug the cord. Hewlett-Packard is offering free replacements to users.  Hewlett-Packard toll-free at (877) 219-6676 from 8 a.m. to 5 p.m. MT Monday through Friday.